Masking Requirements

Due to the decline in COVID-19 community transmission, as well as inpatient admissions, Southwest Healthcare Rancho Springs Hospital no longer requires masking for employees, patients and guests effective Monday, April 3, 2023.

Southwest Healthcare Rancho Springs Hospital is following the revised UHS Acute Guidance for Universal Source Control (Masking) in accordance with the most recent CDC and state requirements:

  • Masking is no longer required in healthcare facilities with medium to low transmission levels. However, individuals in healthcare settings must put on a mask when:
    • Caring for a patient with a suspected/confirmed SARS-CoV-2 or COVID infection or other respiratory infection (e.g., those with runny nose, cough, sneeze).
    • They have experienced a high-risk exposure to a SARS-CoV-2 or COVID infected individual. Mask should be worn for 10 days post exposure.
    • Residing/working on a unit/area/facility experiencing a SARS-CoV-2 outbreak; masking could be discontinued as a mitigation measure once no new cases have been identified for 14 days.
  • Masking is optional to all employees based on personal preference and risk (Mask requirements may change if community transmission returns to higher levels).
  • Masks will continue to be made available to visitors who wish to mask upon entry to the facility.
  • Visitors who may be ill or symptomatic should not come to the hospital.

Visiting Hours and Guidelines

In alignment with these lower transition levels, Southwest Healthcare Rancho Springs Hospital has expanded visitation effective Monday, April 3, 2023, as outlined below:

  • Emergency department allows up to 2 visitors at all times.
  • Admitted inpatients may have up to 2 visitors ages 12 and above between the hours of 6 am and 10 pm. One visitor may be allowed to stay overnight in private rooms only.
  • Women’s department allows all visitors 18 years of age and above. Siblings younger than 18 years of age may visit during daytime hours. One adult visitor may stay overnight in the post-partum department.

As always, our goal is to provide a safe environment that is conducive to healing and recovery.

Services and Conveniences

Gift Shop

The Gift Shop features a selection of cards, candy and gifts, as well as magazines and personal items. As a reminder, please check with the nurse before giving a patient any food or candy. Flowers are not permitted in the NICU or ICU. Gift shop hours are: Monday through Friday, 9 am – 4 pm.

Guest Internet 

Rancho Springs Hospital offers free public WIFI for patients and guests. Look for "SWHS Public."

Cafeteria & Vending 

The cafeteria is open Monday - Friday: 

  • Breakfast: 7 – 9 am
  • Lunch: 11 am – 2 pm

Vending machines are located in the East/West Wing Patient Room Lobby and next to the Emergency Department waiting area.